REDLINELABS

Features

Everything it does.

The booking site your customers use, and the dashboard your shop runs the day from. Filter it by what you actually do.

395 of them, at the last count.

What kind of shop are you?

395 features

The booking site

What your customers see. Your brand, your domain, your prices.

Finding what they want

  • Customers see everything you sell on one screen.

    The home page shows each service as a card with a photo, a name, a short description and a button to start.

  • Push the job you most want to sell.

    Pin a service to the top of the menu, or give it a double-width card so it stands out.

  • Label a service so it gets picked.

    Add a short badge such as Most popular or Limited time offer, with an icon.

  • Lay out what is included without it turning into a wall of text.

    Service descriptions take bullet points, check marks and bold.

  • Link one service straight from a post or an ad.

    Every service has its own web address, page title and share image.

  • Your links look like something when they are shared.

    A service or campaign link sent in a text or posted on social shows a title, a description and a picture.

  • Customers book several jobs in one go.

    They switch on Booking multiple services, add what they want, and an order bar follows them down the page.

  • Adding one more thing does not mean starting again.

    From the review screen they go back and add another service, keeping everything they already chose.

Prices that build themselves

  • Each job asks its own questions.

    A service can ask a customer to pick one, pick several, enter a number, write a note or upload a photo.

  • Options sell themselves with a picture.

    Each choice can show a photo, a subtitle, a list of what is included and a label such as Best value.

  • Choose how each question looks.

    Show it as a dropdown list or as tappable cards, per question.

  • Walk a customer through a complicated job one step at a time.

    A service can ask its questions one screen at a time instead of all at once.

  • Customers never see a question that does not apply to them.

    A question can be set to appear only after a certain earlier answer, and a hidden one never adds to the price.

  • The same job costs the right amount for the right car.

    An option can be priced differently for a sedan, coupe, SUV, truck, van, wagon or anything else.

  • Customers always know what they are paying.

    The running total updates as they choose.

  • You get the time you quoted, not the time you guessed.

    Each option can add minutes to the job, and the booking reserves exactly that.

  • Stop guessing what a custom job is meant to look like.

    Certain choices can require the customer to describe what they want before they can move on.

  • See the car before it arrives.

    Customers attach photos while they configure a service, and the photos are saved with the booking.

  • Customers price their own tint job, window by window.

    They pick a film with its heat and UV ratings, tap each window on a diagram of their car and choose a shade for each one.

  • Sell up to the better film without asking.

    The tint builder offers an upgrade to a higher grade before they finish.

  • Nobody gets pulled over because of a shade you fitted.

    Customers are reminded to check their state's tint law, and you can warn about shades too dark for yours.

  • Customers pick the exact panels they want covered.

    They choose a film grade and then the panels, priced by the size of their vehicle.

  • Sell coverage packages instead of panels if that is how you quote.

    Offer full front, track pack or whatever you call yours, with their own prices.

  • The average ticket goes up without you saying a word.

    When a customer adds a service, the site suggests up to three related add-ons you chose, one tap to add or dismiss.

  • A second chance at the add-on.

    A quiet reminder of the suggestions appears again on the review screen.

  • Reward the bigger booking.

    An add-on can carry a percentage or dollar discount when it is booked with the main service.

  • Nobody can edit their way to a cheaper job.

    Every price, discount, deposit and fee is worked out again on the server before the card is charged.

The car

  • Customers tell you exactly what they drive in about four taps.

    Year, make, model, colour and body type from built-in lists, with the body type filled in for them where it can be.

  • An odd vehicle does not stop a booking.

    A Can't find your vehicle option lets them type in anything.

  • They see their own car on the screen.

    The site shows a picture of the model they chose, in the colour they chose.

  • Returning customers do not retype their car.

    Signed-in customers pick from vehicles they have saved, and new ones are saved for next time.

Jobs you have to quote

  • Take custom work online without pricing it online.

    Customers describe the job, answer your questions, choose a timeline and send it to you for a price.

  • See the damage before you reply.

    Customers attach reference photos, which upload as soon as they are picked.

  • Account holders do not fill in their details twice.

    Name, email and phone are already there when they are signed in.

  • One order can hold both kinds of work.

    A customer books some services and asks for a quote on others in a single checkout.

  • A quote-only order does not ask for money.

    When everything in the order needs pricing, checkout becomes one Send my quote request button.

  • Customers can check what they told you.

    A clear recap of every answer before they send it.

  • Promo codes work on quotes too.

    Customers enter a code when asking for a price.

Before they pay

  • Customers see the whole order before committing.

    Every service with its options and price, the total, their vehicle and a notes field.

  • Changing their mind does not lose the order.

    Each line can be edited or removed, with a confirmation before anything goes.

  • A refresh does not cost you the booking.

    An order in progress survives the page reloading.

  • The customer who is not ready today comes back.

    They save the order and get a link by text and email that brings it back for 30 days, with no account.

  • A priced job turns into a booking in one tap.

    When you send a quote, they get a page with the price, any optional extras to tick, and a button to book and pay.

Picking a time

  • Customers only ever see times you can actually take.

    They pick a day on a calendar and the site shows what is genuinely open.

  • Decide how a time gets agreed.

    A booking can arrive as a request for you to confirm, or be left for you to arrange by phone.

  • Small jobs stop clogging up your confirmations.

    Requests at or under an amount you set are confirmed straight away.

  • The calendar follows how your shop actually runs.

    Opening hours, notice needed, how far ahead people can book, time between jobs, how many jobs at once, a daily limit and closed dates.

  • Your own diary blocks the booking calendar.

    Anything busy on your Google Calendar, or closed by your own time off, is never offered.

  • A car that stays three days blocks three days.

    Multi-day jobs have to fit across every day they need and count toward each one.

  • Customers can see when you are open without asking.

    Your hours sit beside the booking flow, from the same settings that drive the calendar.

  • Nobody loses their slot while the card goes through.

    When a customer pays to move an appointment, the new time is held for them while they pay.

Mobile work

  • Customers choose your shop or their driveway.optional

    For services you offer on the road, they pick where the job happens before they pick a time.

  • Getting the address right takes one tap.optional

    They start typing and pick it from suggestions.

  • Your service area is measured the way you actually travel.optional

    In driving minutes rather than miles, so traffic and roads count.

  • Go further on a day you are already out there.optional

    The reach stretches on days that already have a job nearby.

  • Name the areas you visit on certain days.optional

    Those are treated as local on those days.

  • Travel is paid for, and nobody is surprised by it.optional

    The fee shows before booking, can depend on drive time, and can have a minimum order and free travel above a set total.

  • The day's route actually works.optional

    Available times allow for the drive to the customer, set-up, and the drive to the next job.

  • Somebody just outside the area can still ask.optional

    They send a visit request with their address and you decide.

Paying

  • Customers know exactly what is due now and what is due at the shop.

    The checkout lists the order, the total, and both amounts.

  • A deposit is what turns a booking into a job.

    Customers pay by card inside the page, and the booking is only confirmed once the payment clears.

  • You do not have to take deposits to use it.

    Shops that do not take one receive the booking as a request with nothing due today.

  • Credit a customer already has gets used.

    Account holders apply their store credit to a deposit with one switch.

  • Offers work the way you set them up, not the way somebody reads them.

    Codes enforce start and end dates, usage limits, minimum orders and percentage or dollar discounts.

  • A link can carry the discount for you.

    The code applies itself at checkout.

  • Phone bookings can still take a deposit.

    The customer gets a link to pay online.

  • Customers pay an invoice from their phone.

    They open it from a link, see every line and pay by card.

  • They can keep a copy.

    The invoice saves as a PDF or an image.

  • A paid invoice proves itself.

    Customers get an emailed receipt.

  • A refund puts back what was used.

    When a deposit is fully refunded, any store credit spent on it goes back to the customer.

Accounts, if they want one

  • Nobody is forced to make an account to book.

    They sign in, sign up or carry on as a guest at checkout.

  • Signing in takes one tap.optional

    Customers can use their Google account.

  • A forgotten password is not a lost customer.

    They reset it by email.

  • Everything a customer has with you, on one page.

    Upcoming bookings with links to manage them, saved quotes, past bookings, rewards and their details.

  • A guest who signs up keeps their history.

    Bookings made with the same email appear in the new account.

  • Turn a guest into a member at the best moment.

    They are invited to create a free account right after booking.

  • Customers can see and take what you hold on them.

    They view it, download it and can ask for it to be deleted.

  • Your customers bring you their friends.optional

    Account holders get a personal link, and both of them earn store credit on the friend's first paid booking.

  • Coming back is worth something.optional

    Members earn points on paid bookings.

After they book

  • They know where they stand the second they finish.

    A confirmation screen says whether they are booked or their request is in, what they paid and when it is.

  • It goes in their calendar, at the right length.

    One tap adds it to Apple, Google or Outlook.

  • Customers stop ringing to ask what they booked.

    A link shows what they booked, what they paid and what they owe.

  • Moving an appointment stops being a phone call.

    Customers pick any time you have open, themselves.

  • Late changes stop being free.optional

    Charge for them, make the first one free, and cap how many times a booking can move.

  • A cancellation frees the slot immediately.

    They cancel from their link and you are told.

What they hear from you

  • Every booking confirms itself.

    A text and an email go out once the deposit is paid.

  • Fewer no-shows without you chasing anybody.

    A reminder goes out before the appointment.

  • A request that never got confirmed does not just sit there.

    Shortly before the appointment the customer is asked to call.

  • Nobody turns up to a slot that moved.

    Customers are told when their appointment changes or is cancelled.

  • A quote request gets an answer straight away, even before you have seen it.

    An email, and a text if you want one, confirming it arrived.

  • A saved quote comes back to them.

    The link goes out by text and email.

  • Unpaid invoices chase themselves.

    Up to three weekly reminders.

  • Your Google reviews go up without you asking anybody.optional

    The morning after a finished job customers are asked for a review, at most once every six months.

  • The automatic messages sound like you, not like software.

    Rewrite any of them, with the customer's name, service, date, time, vehicle, address and their own links to view, move or cancel.

  • Nobody is woken up by your shop.optional

    Automatic messages are held overnight and sent in the morning.

  • Every email looks like it came from you.

    Your logo and your colour, an itemised receipt, and a button where it helps.

  • A customer who replies to a text reaches a person.optional

    The reply lands in your inbox and they get a short acknowledgement.

  • You know which texts actually arrived.

    Delivery is recorded, and numbers that opted out are never texted again.

Ads and where customers come from

  • An offer gets its own page with the job already set up.optional

    Each ad can have its own link that opens a short form with the service, the choices and the discount already applied.

  • Every customer remembers how they found you.

    The campaign, the source and the referring website are kept for 90 days.

  • Your Facebook and Instagram ads learn from real bookings.optional

    The pixel records views, checkouts, leads and purchases.

  • Ad blockers stop hiding your conversions.optional

    Leads and purchases are reported to Meta from the server as well as the browser.

  • Your Google Analytics sees the whole journey.optional

    Visits and conversions are reported to it.

  • Google Ads knows which click booked the job.optional

    Bookings and quote requests are reported back, with the option to include customer details for better matching.

  • A job booked months after the click still counts.

    The Google click id is saved with the booking so it can be reported later.

  • Add your own tracking without asking us.optional

    Paste a snippet into the site.

  • Nothing follows a customer onto a private page.

    No tracking runs on payment, invoice, reschedule, quote or account pages.

It looks like your shop

  • Customers never see another company's name.

    Your colours, logo, fonts, app icons and an optional background image, on your own domain.

  • The things people ring up to ask are on the screen.

    Address, phone and email with copy buttons, opening hours, a map and directions beside the booking flow, and in an Info sheet on a phone.

  • The site points at the rest of your business.

    A footer with your website, your social profiles, your contact details, terms and privacy policy.

  • The legal pages write themselves.

    Generated from your own details and your cancellation policy.

  • People can find you in search.

    Page titles, descriptions, share images and a sitemap.

  • You can put the link out before you have finished setting up.

    Visitors see a coming soon page while you preview the real site.

  • A wrong link still ends in a booking.

    Error pages keep your branding and point back to booking or to the phone.

  • Customers always know how far through they are.

    A progress bar on every step.

  • It works on the phone in their hand.

    Every screen is designed for a phone first.

  • Customers who need a screen reader can still book.

    Buttons, menus and the calendar work with screen readers and keyboards.

Keeping it safe

  • Bots stay out of your inbox and real customers never notice.

    Hidden form traps and a spam score.

  • Nobody can hammer your booking form.

    Repeated attempts at bookings, quotes, sign-in, promo codes and address lookups are slowed down.

  • Card details never touch your shop or ours.

    Payments run through Stripe, payment notices are verified, and each payment is recorded once.

  • A link to somebody's booking cannot be guessed.

    Manage, invoice and quote links are long random codes.

  • Photo uploads cannot be used against you.

    Only image files are accepted, and they are stored under random names.

  • A guest booking cannot be changed by a stranger.

    Only the browser that made it can change it before it is paid.

Working with what you already use

  • The form on your own website feeds the same inbox.

    Enquiries come straight in, sorted by service, with spam filtered.

  • Google Calendar and the platform stay in step.

    Changes on your calendar reach the platform within seconds.

  • You hear about a new job before the customer has put the phone down.

    New bookings and quote requests alert you by text and email, with a direct link.

The shop dashboard

What you and your crew run the day from. Replaces the DMs, the notes app and the group chat.

What it is costing you

  • See where customers fall out between looking and booking.

    One screen, over 30, 90 or 365 days, showing what is waiting on you and how long each step takes.

  • Know how many people looked and how many paid.

    Visited, looked at a service, reached the booking screen, booked, paid a deposit, job done, with the share that carried on at each step.

  • Count your own visitors without handing them to anybody.

    The booking site counts visits itself and records no personal details.

  • See the money that slipped away, largest first.

    Unfinished checkouts, cancelled bookings, finished work never invoiced, quotes never priced and overdue invoices, each with the amount attached.

  • Find out where you are slow.

    Typical time from enquiry to a price, checkout to deposit, booking to appointment, and invoice sent to paid.

  • Know which service is actually worth selling.

    How many people started each one, how many finished booking it, and what it was worth.

  • Staff the days that need it.

    Jobs by weekday and by part of the day.

  • Find the features you are paying for and not using.

    A plain list of what is ready but switched off, such as review requests, promo codes, tracking and calendar sync.

  • Your own test bookings do not flatter the numbers.

    Bookings made by your team are left out of every figure and counted separately.

The day in front of you

  • Open it and know what is happening.

    Your name, today's date, whether the shop is open, and a countdown to the next job.

  • See the day, the week or the month.

    Upcoming jobs with the time, service, customer, total and who is on it.

  • Start the four things you do most in one tap.

    Create a booking, add a customer, send a broadcast or create a promotion.

  • Know whether this month is better than last.

    Revenue, new customers and bookings over 7, 30 or 90 days, against the period before.

  • Revenue means money that arrived.

    Deposits, balances on the day a job is finished, and paid invoices.

  • The oldest thing waiting on you is the first thing you see.

    Quotes still unpriced and the newest unread messages, one click away.

  • Nothing sits unanswered because nobody noticed it.

    Counts of quotes to price, new enquiries, bookings to confirm and jobs with nobody assigned.

  • Catch up on the crew without opening chat.

    The last three days of team messages, unread ones highlighted.

  • A new shop knows what is left to do.

    The remaining setup steps stay on the home screen until everything required is done.

  • Hide the parts you do not use.

    Each person chooses which cards and shortcuts they see.

  • Run the shop from your phone.

    The whole home screen works on one, with a large New booking button at the top.

The calendar

  • See the month at a glance.

    Every job on its day with its time and service, and multi-day jobs on each day they run.

  • Open a day and see everything on it.

    Its jobs in full, plus anything else on your Google Calendar.

  • Spot the jobs that are not at the shop.

    Jobs at a customer's address carry a map pin.

  • Change how the week runs without leaving the calendar.

    Hours, time between jobs, capacity, notice needed and closed dates, from the calendar page.

  • Keep using Google Calendar.optional

    Bookings appear there with the address and the assigned staff, and events you write there appear in the dashboard.

  • A job you wrote on Google becomes a real booking.optional

    The platform reads the service, customer, vehicle and price off the event and creates the booking once it is sure.

  • Your payroll reminder never turns into a job.

    Payroll, reminders, meetings and repeating events are left alone, and you can add your own words to that list.

  • Nothing is created behind your back.

    Ask first mode holds likely jobs for a person to review instead of creating them.

  • See exactly what it read and how sure it was.

    Opening an event shows every detail it pulled out, its confidence, and why it did or did not become a booking.

  • Turn any event into a booking yourself.

    Every detail is editable first.

  • An imported booking says where it came from.

    The booking page says so, with an Edit link to fix anything read wrongly.

  • Undo an import without losing the event.

    The booking goes back to being a plain event and the Google entry stays as written.

  • Moving a job on your phone moves the booking.

    Moving an imported job on Google moves it here, and deleting it flags the booking for review instead of cancelling it.

  • Keep everything else in one diary too.

    Add time off, payroll or a bill beside Create a booking, and it copies to Google Calendar when that is connected.

  • Read the week by colour.

    Give each event one of Google Calendar's colours and it looks the same in both places.

  • Some things the whole shop sees, some only you.

    Show an event to everyone, to chosen people, or to nobody else.

  • Set the recurring things once.

    Repeat weekly, fortnightly, monthly or yearly, with an optional end date.

  • Close the booking calendar while you are away.

    Mark an event to stop online bookings for the hours or days it covers.

  • Be reminded of the things that are not jobs.

    A text, an email or both, from the moment it starts to a week ahead, for you or everyone who can see it.

  • Open the job an event is about from the calendar.

    Link an event to its booking, customer or invoice.

  • Keep the jobs that are not jobs on the same list.

    Add a task instead of an event, due on a day or at a time, and tick it off.

  • A fortnightly task is ticked off fortnightly.

    Each occurrence of a repeating task is tracked on its own.

  • See what is due today and what you have missed.

    The calendar page lists today's tasks and anything overdue.

  • Edits on your phone come back the other way too.

    Changing or deleting one of your own events in Google Calendar updates the dashboard.

  • A customer whose job you imported is not texted out of nowhere.

    Imported bookings send nothing unless you say so.

  • Review the imports in one place.

    The calendar lists what is waiting for review and what was created this week, each with an undo.

Jobs

  • Find any job in the state it is in.

    Views for requests, active, finished, mine and archived.

  • Search the way you remember the job.

    By customer, service, phone, email, vehicle, plate, assigned staff or status.

  • Sort the list by what matters today.

    Filter by service and sort by date or by what the job is worth.

  • Read a job without opening it.

    The card shows the vehicle, customer, service, time, assigned staff and location.

  • Move a job along in one click.

    Requested, awaiting deposit, deposit paid, confirmed, scheduled, in progress, completed, no-show and cancelled.

  • Do the common thing without opening the job.

    Message the customer, set a new time, text a reschedule link, open their profile, archive it or open it.

  • A cancellation by mistake is not permanent.

    Restore it within a few seconds.

  • Old jobs stop cluttering the list.

    Archive them without deleting anything.

  • Test and spam bookings can go for good.

    Delete removes them properly.

  • You always know how many need confirming.

    The menu carries the count.

One job, one page

  • Everything about a job in one place.

    Service and options, payment, customer, appointment, vehicle, location, crew, notes, invoices and history.

  • Do anything to the job from its own page.

    Message, send a reschedule link, mark complete, mark as no-show or cancel.

  • Refund a deposit without opening Stripe.

    Owners refund from the booking.

  • One message carries the details with it.

    Text and email the customer with the booking attached.

  • See exactly what is owed.

    Subtotal, travel fee, discount, total, deposit paid and balance due.

  • Set the time and how long the car stays.

    The appointment time and the number of days the vehicle is in the shop.

  • Let the customer pick the new time themselves.

    Text them a one-time link.

  • Know who you are dealing with before you ring.

    Account type, lifetime spend and one-tap call, text and email.

  • Know how far you are driving and what it earns.

    The customer's address with directions, drive time and the travel fee.

  • Everyone knows which bay and who is on it.

    Assign a bay and one or more staff, and keep private notes the customer never sees.

  • Your crew finds out they are on a job.optional

    Staff get a text or an email when they are assigned.

  • Invoice a finished job without retyping it.

    The invoice is filled in from the booking, including what was already paid.

  • Settle an argument about what changed.

    A timeline of every change and who made it.

  • Tell the customer something on their own booking page.

    Edit the note they see.

Booking somebody in yourself

  • Take a phone booking without leaving what you were doing.

    A New booking button and a keyboard shortcut, from any page.

  • Regulars are already in there.

    Search by name, email or phone, or enter somebody new.

  • Booking somebody in takes two facts.

    A name and either a phone number or an email.

  • A phone booking is priced exactly like an online one.

    Choose a service and its options from the same menu.

  • Price a tint job over the phone in seconds.

    The same builder: film, shades and add-ons per window, priced automatically.

  • A job that is not on the menu still goes on the calendar.

    Type it in.

  • Record the car properly.

    Year, make, model, colour and vehicle notes.

  • Block the right amount of time.

    When it starts, how long it takes and how many days the vehicle stays.

  • Mobile jobs are booked the same way.

    Pick the location, with address search and drive time.

  • Take a deposit on a phone booking.

    Enter the price and send a link to pay it.

  • Decide what the customer hears.

    Confirmation by text, email, both or neither.

  • Keep the context.

    Service notes, vehicle notes, and how they found you.

  • Your customer list grows without you maintaining it.

    The customer is added automatically, without creating duplicates.

Customers

  • Everybody you have ever dealt with, in one list.

    Account holders, guests, quote leads and contacts you added yourself.

  • Find the group you want to talk to.

    Filter by all, paying, free, guests, leads or hand-added.

  • Find one person fast.

    Sort by last activity, name, spend or number of bookings, and search by name, email or phone.

  • Take your list with you.

    Download selected customers as a CSV.

  • Keep the people who are not customers yet.

    Add, edit and remove contacts with notes.

  • Fix a wrong number without opening a booking.

    Edit any customer, even one who only exists through a booking or an invoice.

  • The same person is one person.

    Matched across bookings, quotes, invoices and contacts by email or phone.

  • A guest who signs up brings their history.

    Past bookings and quotes follow them into the account.

  • Know a customer before you quote them.

    Contact details, address, vehicle, number of bookings, lifetime spend, points and store credit.

  • Know which ad brought them in the first time.

    The campaign, source, landing page and referring website on their profile.

  • Put things right with credit instead of cash.

    Add store credit, take it away with a reason, or reverse a grant.

  • See everything they have ever booked.

    Their whole history on their profile.

  • Message somebody from the list.

    Text or an in-account message, from the list or the profile.

One inbox

  • Bookings, quotes, website messages and customer texts in one list.

    Nothing arrives anywhere else.

  • See only what needs you.

    Filters for needs action, starred, bookings, quotes, messages and texts.

  • Handled things get out of the way.

    They move to the archive, and deleted items come back for 30 days.

  • Find that message from three weeks ago.

    Search the whole inbox.

  • Keep track of what you have seen.

    Read, unread and starred.

  • Clear a backlog in one go.

    Resolve or mark several at once, with undo.

  • Read without losing your place.

    Items open beside the list on a computer and full screen on a phone.

  • Confirm a booking without leaving the inbox.

    Confirm, set a time, reschedule, text a reschedule link or delete a pending booking.

  • Price a quote from everything you need at once.

    Their message, contact details, vehicle, answers and photos on one card.

  • Send a real quote in about a minute.

    Several items, optional extras, per-item deposits, a bundle price and a note, with a preview of what they will see.

  • A half-written quote is still there tomorrow.

    Drafts are kept even if the tab closes.

  • Message the person behind anything.

    One button, no searching for them.

  • Answer a website enquiry and close it.

    Reply by email or text and mark it done in one step.

  • Two-way texting where the rest of the work is.optional

    Conversations with delivery status, and automatic messages labelled as such.

  • Know when money moves.

    Reschedules, cancellations, refunds, chargebacks, payments, calendar changes and credit shortfalls, each marked done once handled.

  • Spam never wakes anybody up.

    Suspicious enquiries go straight to recently deleted with no alert, and come back in one click.

  • Write to anybody from here.

    Any customer, or somebody new, by text or email.

  • The menu says how many are waiting.

    An unread count.

Talking to your crew

  • One place the whole shop is in.

    An #everyone channel.

  • A channel per bay, shift or project.

    Open or private, with a topic, members and archiving.

  • A quiet word without a group chat.

    Direct messages with one person or a few.

  • Send a job into the conversation.

    A booking, customer or invoice attaches as a live card that opens the real page, showing each person only what they are allowed to see.

  • Photos from the bay, straight in.

    Sent from a phone, shrunk automatically, and kept private to staff.

  • Get somebody's attention.

    Mention a person or everyone with @.

  • A mention reaches somebody who is not looking at it.optional

    They get a text with the message and a link, at most once per conversation until they read it.

  • Acknowledge without typing.

    React with an emoji.

  • Fix what you sent.

    Edit or delete your own messages, and managers can remove any.

  • See who is around.

    Messages, online status and is typing appear instantly.

  • Know what you have missed.

    The menu shows direct messages and mentions waiting, with a quiet dot for other unread channels.

  • New people know what this is.

    A short introduction the first time they open it.

Invoices

  • See what is owed and what is late.

    Filter by draft, sent, overdue, paid and void.

  • See what the customer will see while you build it.

    A live preview beside the editor.

  • Do not retype a customer.

    Find them and their details fill in.

  • Build a line from what you have invoiced before.

    Items with quantity and price, suggested from past invoices and your service menu.

  • The maths is done for you.

    Tax, a discount and amounts already paid, with the balance worked out.

  • Say when it is due and what the terms are.

    Due dates and notes printed on the invoice.

  • Send an invoice that suits the customer.

    Light or dark style.

  • Invoice a finished job in one click.

    Filled in from the booking, including the deposit already paid.

  • A repeat job is a copy away.

    Duplicate an existing invoice.

  • They can pay it from the message you sent.

    Every invoice goes by email or text with a payment link.

  • Share the payment link any way you like.

    Copy it.

  • Chase without chasing.

    Send reminders by hand, or let up to three weekly ones go out on their own.

  • Cash and card in person still get recorded.

    Mark it paid by cash, card, check or other, and send a receipt.

  • A mistake can be taken back.

    Void a sent invoice or delete a draft.

  • Keep a copy for the books.

    Print or save as a PDF with a clean file name.

Your services and your prices

  • See what is live, what is hidden and what is unfinished.

    Every service, with the ones still needing a price or a job time flagged.

  • Decide what customers see first.

    Drag to reorder the menu.

  • Share one service.

    Copy its direct link.

  • Start from a service list instead of a blank page.

    Add from a ready-made library of common automotive services, or start from nothing.

  • Take something off the menu for a while.

    Hide it without deleting it.

  • Delete a service without breaking your history.

    Past bookings keep their original details.

  • Make a service look like the job it is.

    Name, description, photo, badge, featured or wide card, and how customers configure it.

  • Say where a job can happen.

    At the shop, at the customer's place, or either.

  • Block the right time for it.

    Set the default length in minutes, hours or days.

  • Decide which jobs you price online.

    Customers pay a deposit and book, or ask you for a quote.

  • Build the questions that price the job.

    Choices with descriptions, photos, prices, one price or by vehicle type, and extra time.

  • Ask exactly what you need for a custom job.

    Design the quote form's questions yourself.

  • Skip a question that does not apply.

    Show it only when an earlier answer calls for it.

  • Price tint once and never think about it again.

    Films, shades and the price and time for each window on each size of vehicle.

  • Price paint protection the way you sell it.

    Packages or per-panel, with film grades and a price grid by vehicle size.

  • Choose what gets suggested alongside each job.

    Up to three add-ons per service, with optional discounts.

  • Stop the dashboard asking for a price you will never set.

    Mark a service as priced by quote only.

  • Two people editing prices do not overwrite each other.

    One save bar for the page, a warning before leaving unsaved work, and protection against saving over newer changes.

  • You find out before a customer does.

    The menu flags services that still need a job time.

Marketing

  • See everything you are running in one place.

    Promotions, automations, broadcasts, media and ad landing pages, each showing whether it is on.

  • Know which post booked the job.

    Build a tracked link for any post or ad by choosing where it lands and where you are sharing it.

  • The discount applies itself.

    Attach a live promo code to the link.

  • Put a bookable link on a flyer or the counter.

    Turn any campaign link into a QR code.

  • Your links are all in one list.

    The booking site, your social profiles and your review links.

  • See whether referrals are working.

    What each person earns, when it pays out and how many have been referred.

  • Know what each source is actually worth.

    Enquiries, bookings, paid jobs and their value per source over 30 days, 90 days or a year.

  • A job is credited to where the customer first found you.

    Even when they asked for a quote first and booked months later.

  • Turn on tracking without touching code.

    The Meta pixel, Google Analytics and Google Ads conversions.

  • Google matches more of your conversions.

    Customer details are sent with the conversion.

  • Check Meta is really receiving them.

    The dashboard shows whether server events are arriving.

  • Google Ads learns from paid jobs, not clicks.optional

    It reads a private daily list of the jobs its ads actually produced.

  • An offer gets its own page.

    A landing link per offer, with a headline, the choices already made, a pre-written message and a promo code.

  • Renaming a link does not break a live ad.

    The old address keeps working.

Offers

  • Run a discount without doing the maths at the counter.

    Codes for a percentage or a fixed amount off.

  • An offer stops when you said it would.

    Minimum order, number of uses, start and end dates, and an on or off switch.

  • See at a glance which codes are live.

    Live, scheduled, expired or used up.

  • Know what your offers did.

    Live codes, total redemptions, scheduled and finished.

  • Find a code you made months ago.

    Search and filter by name or status.

Messages that send themselves

  • The nine messages a shop sends over and over, sent for you.

    Booking confirmed, rescheduled, reminder, still unconfirmed, deposit receipt, cancelled, review request, invoice reminder and quote received.

  • Choose how each one goes out.

    Text, email, both, or off.

  • They sound like you.

    Rewrite each message and its subject line.

  • They know who they are talking to.

    Insert the customer's name, service, date, time, vehicle, amount and address.

  • Customers can act on the message.

    Insert links that view, reschedule or cancel their booking.

  • Ask for the review in the message.

    Insert your Google or Yelp review link.

  • Nothing goes out at eleven at night.

    Quiet hours hold automatic messages until the morning.

Texting your list

  • Fill a slow week from your own customers.

    Send a text or an email to many at once.

  • Talk to the right people.

    Filter by paying customers, free members, guests, number of bookings, recent activity, or people who never booked.

  • Know how many will get it before you send.

    A live count, and how many cannot be reached on that channel.

  • Pick people one by one when that is what you want.

    Select exactly who gets it.

  • Include somebody who is not on file.

    Type them in, and they are saved to the address book.

  • It reads like a message, not a mailshot.

    Insert each customer's first name and other details.

  • See it the way they will.

    Send one test filled in with a real customer's details.

  • You cannot text the wrong list by accident.

    Sends are capped, checked against the audience on screen, and sent one at a time.

  • Keep a copy of who you wrote to.

    Download the audience as a CSV or Excel file.

Photos and video of the work

  • Get a whole job's photos to whoever posts them.

    Send a batch of photos and videos, with a note on each, as one link.

  • Big files are not a problem.

    They upload straight to storage.

  • Sharing is fast without the photos looking bad.optional

    They are shrunk where it does not matter.

  • Keep the video somewhere sensible.

    Add YouTube or Google Drive links alongside uploads.

  • Tell the person who handles social.

    Send them the link by text or email.

  • Every job you have shot is still there.

    Each upload is kept as a folder with a cover photo.

  • Keep the library tidy.

    Rename folders, choose who sees them, change the cover and delete them.

  • Whoever you sent it to does not need an account.

    They open the link and see every file with its note.

  • Take the lot in one go.

    Download a folder as a zip.

Your people

  • See who has access.

    Every staff member with their role, contact details and status.

  • Add somebody in a minute.

    Send an email invitation.

  • New people get sensible access by default.

    Owner, manager, marketer and employee.

  • Change one person's access without changing a role.

    Turn individual permissions on or off.

  • Somebody leaving does not delete their history.

    Deactivate or remove access and keep the record.

  • An employee sees only what they need.optional

    Limit them to the jobs they are assigned to.

  • Know who did what.

    A log of important actions and who took them.

Running it from your phone

  • Find out about a job while your hands are busy.optional

    Each person chooses texts for new bookings, quote requests, website messages and chat mentions, each with a link.

  • Confirm a booking by replying CONFIRM.optional

    Or reply with a price such as $450 to send a quote, straight from your phone.

  • Pick which one you meant.

    When several are waiting, reply with a number.

  • Learn it in two minutes.

    Owners and managers get a guided tour, replayable from Settings.

  • Every text is on the record.

    A log with delivery status.

Settings

  • Know what is left before you go live.

    A step-by-step list covering shop details, services, prices and times, booking rules, and email and text setup.

  • Customers see a real person.

    Your name, title, phone number and photo.

  • Change the name customers see, everywhere at once.

    The booking site, the emails and the start of every text.

  • Tell customers the booking page is new.

    Show or hide a welcome notice at the top of the site.

  • Your details are right everywhere they appear.

    Logo for the site and for emails, phone, email, address, map link and opening hours.

  • Point customers at your socials.

    Instagram, TikTok, Facebook, YouTube, X, Yelp, Google Business and LinkedIn.

  • Your cancellation policy is on the page, not in your head.

    Set the tax rate, the notice you need and the policy wording.

  • Mail comes from your address and replies reach you.

    Sender name, reply-to address, notification address, and where new bookings and quotes go.

  • Decide how your crew hears about a job.

    Email, text or neither when they are assigned.

  • Decide how much your employees see.

    Every job, or only their own.

  • Keep your bays and your technicians straight.

    A list of each.

  • Set the hours nothing goes out.

    Quiet hours for automatic messages.

  • Decide what a referral is worth.

    The reward for the person sharing and for the friend, and what counts as a qualifying purchase.

  • Every time is your time.

    Bookings, reminders and texts all follow your shop's own clock.

  • Decide how a time gets agreed.

    Customers request a time for you to confirm, or ask so you can set it yourself.

  • The calendar matches how the shop really runs.

    Hours per day, time between jobs, jobs at once, notice needed, how far ahead, slot spacing, a daily limit and closed dates.

  • Decide what it takes to hold a slot.

    Deposit percentage, automatic confirmation under an amount, self-reschedule cut-off and reply-to address.

  • Remind customers when it actually helps.

    Choose how long before, always during daytime hours.

  • Late changes stop costing you a slot.optional

    A fee, a free first change and a limit, paid online before the booking moves.

  • See whether the calendar is really in sync.

    Connect Google Calendar, see the status, sync now, and choose what happens to events that look like jobs.

  • Understand calendar imports before you rely on them.

    A short guided introduction for owners and managers.

  • Set up mobile work simply or precisely.optional

    One range, one fee and a minimum, or fee bands, extended reach, crews, set-up time, mobile hours, a starting point and regular areas.

  • Each person chooses their own alerts.

    Their own text notifications.

  • The dashboard looks how each person wants.

    An accent colour, light or dark, and a text style, per person.

  • Somebody who needs bigger text gets it.

    Text size, contrast and reduced motion, per person.

  • Your crew works in the language they think in.

    English or Latin American Spanish, per person.

  • Know something is broken before a customer tells you.

    A live check of email, texting, payments, calendar and the booking site.

  • Find out what changed.

    A running list of platform updates, with a notice when something important does.

  • Register your texting number without guessing.

    Every detail the carriers ask for, ready to copy, plus a check of your live site.

Getting set up

  • Set the shop up before anybody makes an account.

    A guided link, step by step, with the account at the end.

  • The setup itself is usable.

    Language, motion and text size are chosen at the very start.

  • Watch it turn into your shop as you go.

    Pick colours and upload a logo, and the setup screens change to match.

  • Get the basics in without a meeting.

    Business details, opening hours and services from the library.

  • You do not have to have every price ready.

    Pricing and other details can be left for later.

  • Decide how bookings work on day one.

    Booking requests or enquiries only.

  • Set the money rules once.

    Deposit, notice needed and time between jobs.

  • Bring the crew in while you are there.

    Add staff during setup and share their invite links.

  • Stopping halfway costs nothing.

    Progress is saved.

  • Ask a person at any point.

    Send a support message from any setup screen.

Access and security

  • Signing in looks like your shop.

    Email and password, with your logo and colours.

  • A forgotten password is not a support ticket.

    Reset by email.

  • New staff set their own password.

    From their invite link.

  • Only your people get in.

    Every page checks the person's permissions.

  • Your dashboard never turns up in search.

    It is never indexed.

Getting around

  • Each person sees their own job, not everyone's.

    The menu shows only the sections they can use, with counts for what is waiting.

  • Jump anywhere without hunting.

    Cmd+K, or Ctrl+K on Windows.

  • Start a booking from anywhere.

    Cmd+N, or Ctrl+N on Windows.

  • The inbox and settings are always one click away.

    Top bar menus.

  • It works on a phone in the bay.

    A slide-in menu.

  • A slip is not permanent.

    Many actions offer a short window to undo.

  • You do not lose half an hour of edits.

    A warning before leaving a page with unsaved work.

  • Anybody on the team can ask for help.

    A support request from inside the dashboard.

  • A slow page still looks like a page.

    It shows its layout while it loads.